WalkBlock support
A little help.
A safer next step.
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Protection doesn’t start +
Open WalkBlock and review its permission checks. Confirm usage access, display-over-apps access and activity recognition are enabled. Check that protection is on and your schedule is active.
WalkBlock stops in the background +
Check your phone’s battery restrictions and follow WalkBlock’s background-running guidance. Restart the phone and check that the protection notification returns.
Calls or another essential app are blocked +
Review the allowed-app list using your parent PIN. Add the app you need and test it together before relying on the setup.
I need help with a subscription +
Google Play manages purchases and subscriptions. Check the Google account used for your purchase. For WalkBlock questions, select “Subscription or billing” in the form above. Don’t send payment-card details.